Legal
Refund policy
The free trial is there so you do not need a refund. If you pay and it still goes wrong, this is how it works.
Last updated 2 November 2026
The 3 day window
Every paid plan can be refunded within 3 days of payment if the service does not work on your device and we cannot fix it with you during that time.
How to ask
Message us on WhatsApp or email contact@iptvukfree.com with your name and the device you use. We will try to fix the problem first. If we cannot, we refund you to the original payment method.
What is not covered
- Slow or unstable broadband on your side that the trial would have shown.
- Requests made after the 3 day window, unless the law says otherwise.
- Accounts suspended for breaking the terms.
Your legal rights
This policy sits alongside your statutory rights under UK consumer law and does not remove them.